Privacy Policy

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Privacy Policy

Updated on: 12.02.2025

This Privacy Policy explains the policies of Brass Fittings Ltd on the collection and use of the information we collect when you access https://www.brass-ironmongery.co.uk/ (the “Service”). This Privacy Policy describes your privacy rights and how you are protected under privacy laws.

By using our Service, you are consenting to the collection and use of your information in accordance with this Privacy Policy. Please do not access or use our Service if you do not consent to the collection and use of your information as outlined in this Privacy Policy.

Brass Fittings Ltd is authorized to modify this Privacy Policy at any time. This may occur without prior notice.

Brass Fittings Ltd will post the revised Privacy Policy on the https://www.brass-ironmongery.co.uk website

When using our Service, you will be prompted to provide us with personal information used to contact or identify you. https://www.brass-ironmongery.co.uk collects the following information:

• Usage Data
• Name
• Email
• Mobile Number
• Home Address
• Work Address

Usage Data includes the following:

• Internet Protocol (IP) address of computers accessing the site
• Web page requests
• Referring web pages
• Browser used to access site
• Time and date of access

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data
Where we need to collect your personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

https://www.brass-ironmongery.co.uk collects and receives information from you in the following manner:

• Apply for our products or services
• Create an account on our website
• Subscribe to our service or publications
• Request marketing to be sent to you

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

https://www.brass-ironmongery.co.uk may use your information for the following purposes:

• Providing and maintaining our Service, as well as monitoring the usage of our Service.
• For other purposes. Brass Fittings Ltd will use your information for data analysis to identify usage trends or determine the effective of our marketing campaigns when reasonable. We will use your information to evaluate and improve our Service, products, services, and marketing efforts.
• Managing your account. Your Personal Data can enable access to multiple functions of our Service that are available to registered users.
• To contact you. Brass Fittings Ltd will contact you by email, phone, SMS, or another form of electronic communication related to the functions, products, services, or security updates when necessary or reasonable.
• To update you with news, general information, special offers, new services, and events.
• Managing customer orders. Your email address, phone number, social media profiles, and other user account information will be used in order to manage orders placed through our Service.
• Administration information. Your Personal Data will be used as part of the operation of our website Administration practices.
• Dispute resolution and site protection. Your information will be used in the instance of a legal dispute to resolve issues related to our Service.
• Marketing and promotional initiatives. Brass Fittings Ltd will use non-specific information gathered from you in order to improve our marketing efforts.
• For the performance of a contract. Your Personal Data will assist with the development, undertaking, and compliance of a purchase contract for products or services you have purchased through our Service.
• Testimonials and customer feedback collection. If you share a testimonial or review about your experience using our Service, it will be shared or otherwise used on the website.
• Targeted advertising. Your Personal Data will be used to improve advertising efforts that are relevant to your specific interests.

Brass Fittings Ltd will share your information, when applicable, in the following situations:

• With your consent. Brass Fittings Ltd will share your information for any purpose with your explicit consent.

Any third party we share your information with must disclose the purpose for which they intend to use your information. They must retain your information only for the duration disclosed when requesting or receiving said information. The third-party service provider must not further collect, sell, or use your personal information except as necessary to perform the specified purpose.

Your information may be shared to a third-party for reasons including:

• Analytics information. Your information might be shared with online analytics tools in order to track and analyze website traffic.
• Payment processing and recovery services. Your information will be used in order to process payments in the event of a purchase, refund, or other similar request.
• Improving targeted advertising campaigns. Brass Fittings Ltd partners with third party service providers to improve targeted advertising campaigns.
• Marketing initiatives. Your information will be used for generating and sending newsletters, email marketing efforts, advertisements, and more.
• Improving our Service. Your information might be shared with third-party service providers in order to improve our Service and/or interactions with providers.

If you choose to provide such information during registration or otherwise, you are giving Brass Fittings Ltd permission to use, share, and store that information in a manner consistent with this Privacy Policy.

Your information may be disclosed for additional reasons, including:

• Complying with applicable laws, regulations, or court orders.
• Responding to claims that your use of our Service violates third-party rights.
• Enforcing agreements you make with us, including this Privacy Policy.

Brass Fittings Ltd allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

• Google
• Facebook
• Pinterest

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, we may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

You may also have the option of sharing additional information with the Brass Fittings Ltd through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

This site, like many others, use cookies for essential site operations and improve user experience.

We use your information only for the following purposes:

• Processing your orders;
• For statistical or survey purposes to improve this Website and its services to you;
• To serve website content and advertisements to you;
• To administer this website;
• To notify you of products or special offers that may be of interest to you.

Find out more about cookies and how you can control them:

Your information’s security is important to us. https://www.brass-ironmongery.co.uk utilizes a range of security measures to prevent the misuse, loss, or alteration of the information you have given us. However, because we cannot guarantee the security of the information you provide us, you must access our service at your own risk.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Brass Fittings Ltd is not responsible for the performance of websites operated by third parties or your interactions with them. When you leave this website, we recommend you review the privacy practices of other websites you interact with and determine the adequacy of those practices.

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us through the following methods:

Name: Brass Fittings Ltd
Address: LONDON EC4N 4UA United Kingdom
Contact form: https://brass-ironmongery.co.uk/contact-us
Contact E. Mail: brassfittingsuk@gmail.com